Specific Feedback makes for a Good Breakfast 🥞

This week, a conference client 👩🏻‍💼 gave me follow-up feedback she had polled from an audience of professionals I spoke with last month.  From my audience, 78% indicated that my keynote speech entitled Growing Digital Wings, exceeded their expectations 🥇.  A further 22% indicated that my speech met their expectations 🥈and no audience members indicated that my speech fell short of expectations. This sort of feedback is almost useless to me as a professional speaker… 🤔 Let me share why.

Every time I speak, one or more people come up after and share how much they enjoyed my speech. Rather than basking in their praise, I simply say, “Thank you, what did you like about it?” They pause and then share.  This sort of feedback is real gold 🏆 to me as a speaker, as it lets me know specifically what worked. If my key message and the way it was received is not something they mention, then I know I have more work 🎯 to do on my speech.

Feedback is the breakfast of champions, and not all breakfasts are alike. 🍐🍑🥐🥞

2018-10-17T14:08:58+11:00Categories: Results|Tags: , |

Why Strategy Sometimes Fails by John Hale

Let’s say you finally have the right strategy moving forward…

Can you still fail?

Absolutely!

  1. Not communicating the right strategy to the organization (and your customers) and not gaining the consensus needed to deliver on it is the first elephant in the room.
  2. The second elephant is lack of goal setting to support the strategy along with forgetting to link performance measures and employee rewards to it.
  3. The third elephant is inadequate resourcing – the right strategy needs to be funded and resourced in the right way, to realise it’s potential promptly.
  4. The final elephant is lack of feedback. Set and forget doesn’t work. Ensuring you have the right strategy, both now and in the future is an iterative process.

If you can’t say what your strategy is, please contact us at HCG. If you can say what it is, check out the four elephants.

2018-05-13T18:49:34+10:00Categories: Results, Strategy|Tags: , |

Four Elephants with John Hale

Let’s say you finally have the right strategy to move forward. Can you still fail?  Absolutely!

Not Communicating the right strategy to the organization (and customers) and not gaining the consensus needed to deliver on it is the first Elephant in the Room.

The second Elephant is Lack of Goal Setting to support the strategy and forgetting to link performance measures and rewards to it.

The third Elephant is Inadequate Resourcing – the right strategy needs to be funded and resourced in the right way, to realize it’s potential in a timely manner.

The final Elephant is Lack of Feedback. Set and forget doesn’t work. Constantly ensuring you have the right strategy, both and now and in the future is an iterative process.

Shutterstock Image

2018-05-07T20:25:23+10:00Categories: Strategy|Tags: , , |